Register: https://ipe.nbi-sems.com/ProductDetails/Paralegal-Ethics-Client-Communications/Video-Webinar/97830ER_4011944?st=WA

Program Description

Current Rules, Best Practices, and Practical Tips

Build your knowledge! In this paralegal-focused program, our seasoned faculty walk you through the fundamentals of ethical client communications. Review key rules governing client communications, gain tips for managing client expectations, and find out what steps to take when a client lies. Register today!

• Examine best practices for guarding confidentiality and privilege.
• Identify the dos and don'ts of electronic communications.
• Determine what to do when you suspect a client is lying.

Who Should Attend

This intermediate level course is designed to provide legal professionals with best practices for ensuring ethical client communications. Those who should attend include:

• Paralegals
• Legal Technicians
• Legal Assistants
• Legal Support Staff

Course Content

1. Key Rules and Ethics Opinions Governing Client Communications
2. Guarding Privilege and Confidentiality: Ensuring Legal Best Practices
3. Apprising the Client of Case Process - Contact Frequency and Tips for Managing Expectations
4. Practical Guidance for Writing Clear and Concise Legal Documents and Letters
5. Insights on Client Communications Online and on Social Media
6. Unauthorized Practice of Law (UPL): What Paralegals Shouldn't Discuss With Clients 
7. What to Do When a Client Lies